Contact
Reach a person, any hour
Price inquiry
Tell us what needs protecting
Fill in the form and we'll come back to you with a price. The more detail you give us about the property, the closer the first number will be to the final one.
Business hours
| Control room & response | 24 hours, 7 days |
|---|---|
| Office & accounts | Mon – Fri, 08:00 – 17:00 |
| Saturday office | 08:00 – 13:00 |
| Sunday & public holidays | Response only |
| Site assessments | By appointment, including after hours |
In an emergency
If a crime is in progress or there is a fire, phone the control room — don't email. It is answered around the clock and dispatches the nearest unit immediately.
Control room: 070 773 1446
FAQ
Questions we get asked most
If yours isn't here, phone us — we'd rather explain it properly than leave you guessing.
How quickly do you respond to an activation?
Dispatch happens the moment a signal reaches our control room, and the nearest armed unit is sent straight away. Actual arrival time depends on where you are and what the roads are doing, so we'd rather give you an honest figure for your specific area during the site assessment than quote an average that means nothing on the night.
Do I need to replace my existing alarm system?
Usually not. Most systems can be linked to our control room as they are. We check the panel, the battery and the signal during the assessment and tell you honestly whether anything needs replacing — and if it does, why.
What happens when I press the panic button?
A panic signal is treated as a priority activation: an armed unit is dispatched immediately and the control room attempts to reach you and your listed keyholders. If the situation calls for it, the task team and emergency services are brought in as well.
Do you cover my area?
Our patrol footprint grows as we take on clients, so the quickest answer is to phone us with your address. If you fall just outside our current coverage we'll say so upfront rather than sign you up for a response we can't deliver on time.
Is the fire response an extra service or included?
Fire response is quoted alongside your security package. Because the vehicle, water tank and responders are our own, clients on a fire agreement get assistance on scene without waiting for an external service to be dispatched.
Can I get guards for a one-off event?
Yes. We handle once-off event work as well as ongoing static guarding — access control, crowd management and overnight cover. Give us the date, venue and expected numbers and we'll put together a plan and a price.
Are you contracted in, and how does billing work?
Services are billed monthly in advance by debit order or EFT. The agreement, notice period and exactly what is included are set out in writing before you sign anything — nothing is verbal.
Already a client?
Update your keyholder details, add a contact number or arrange a patrol check while you're away.